Privacy Policy Overview

At JCB Access India Private Limited, your privacy is our priority. This policy explains how we collect, use, and protect your personal information when you visit our website or use our online services.

Scope of Application

This policy applies to personal information collected when you access our website, register for an account, or participate in any of our services or promotions. By using our website, you agree to this policy and consent to the processing of your data.

Your Consent

• By using our website or services, you confirm that you agree to this Privacy Policy and the Terms of Use.
• You consent to the collection, storage, and processing of your personal information.
• If you disagree, please refrain from sharing information or using our services.

Updates & Compliance

• This policy may change at any time. Continued use of our services implies acceptance of such changes.
• The policy complies with Indian laws. Overseas users must ensure compliance with their local regulations.

What We Collect

From You:

We collect personal information such as your name, phone number, email, location, and organization details when you use the JCB Website or Online Services, or participate in campaigns and newsletters. Submission of this information is voluntary.

From Other Sources:

We may gather publicly available data or details from third-party partners.

Cookies & Tracking Technologies:

Cookies, beacons, and similar tools collect data such as browser type, operating system, IP address, and usage patterns. These tools help improve website functionality, enhance user experience, and enable targeted advertising. Essential cookies cannot be refused, but non-essential cookies can be managed via browser settings.

How We Use Your Information

• To register users and improve website content, features, and services.
• Communicate with you about products and promotions
• To provide tailored product information, promotions, and advertising.
• To enhance marketing efforts, analyze trends, and resolve issues.
• To ensure legal compliance and address fraud or safety concerns.

Additional Uses:

• We may anonymize your data for research, analytics, and quality assessments.
• Information may be shared with third-party partners to provide advertising based on interests.
• Communication may occur via WhatsApp, SMS, social media, and other platforms.

Your information helps us deliver a secure, efficient, and personalized experience.

Information Sharing and Data Privacy Policy

We may share your information with:

• Service Providers Personal data may be shared with contracted service providers for delivering JCB Online Services.
• Social Media and Third Parties Information may be shared for marketing and advertising, adhering to their policies.
• Improvement and Analytics Shared with researchers, IT service providers, and marketers for service enhancement.
• Legal Obligations Data may be disclosed to comply with legal requirements, protect rights, or ensure safety.
• Affiliates Information may be shared with JCB’s affiliates for operational purposes.
• Business Partners Jointly offered services or promotions may involve data sharing.
• Business Transfers Data might be shared during business mergers or sales.
• International Transfers Data may be transferred across borders for global operations.

We take reasonable measures to protect your data. Your information may be transferred internationally as part of our global operations, but it will be handled in accordance with this policy.

By using our website, you consent to the collection, use, and transfer of your personal information as outlined above.

Verification and Monitoring

We may verify your details through third-party providers and reserve the right to monitor and access your information to ensure proper use.

Retaining, Correcting, and Updating Information

We retain your personal information as long as necessary for the purpose it was collected, such as while you are a registered user or involved in a promotional campaign. We also retain it for legal or audit purposes.

You can request to review, correct, or delete your personal information. If you have an account, you can update it through the JCB Website. We may verify your identity before allowing access or changes to your information.

You are responsible for ensuring that your information is accurate and up-to-date. Access to or modification of your information may be limited if it violates another person's rights or is prohibited by law. Some of your information may still be available online, especially if shared on third-party sites.

To discontinue your account, you can contact our customer service. We may retain some of your information even if deleted, as permitted by law.

Security

We implement security measures to protect your information from unauthorized access, including using secure servers and third-party services. However, no data transmission method is completely secure, so while we strive to protect your information, we cannot guarantee complete security.
To assist us in protecting your personal information, you should keep your login credentials confidential, update your antivirus software, and avoid sharing confidential details on the JCB Website.

Your Consent to Our Collection, Processing, Disclosure, and Transfer of Your Personal Information:

By using the JCB Website or services, you consent to the collection, storage, and processing of your personal information as described in the Privacy Policy. We do not require sensitive personal data such as passwords, financial information, or health-related information, but if you provide it, you consent to its processing according to this policy.

Your Choices, Discretion, and Opt-Out:

You may choose to not provide or withdraw consent for your personal information to be collected, though this may limit your access to services.
If you request to delete your information, it may not be possible if it violates legal requirements or impacts another person’s rights. Unresolved concerns can be addressed with the grievance officer.

Information Provided on Third-Party Links:

The JCB Website may contain links to third-party websites, applications, or resources. We do not control these external sites and are not responsible for their privacy practices.
Any transactions or exchanges of information with third-party sites are strictly between you and them, and we are not liable for any issues that may arise from those transactions. We recommend reviewing their privacy policies before engaging with any third-party services.

Jurisdiction:

This Privacy Policy is governed by the laws of India, without regard to conflict of laws principles. Any disputes related to this policy or the processing of your personal information will be subject to the exclusive jurisdiction of the courts in Delhi, India.

Miscellaneous:

• Disclaimer: While we are committed to protecting your privacy, we cannot guarantee that your personal information will never be disclosed in ways not described in this Privacy Policy. By using the JCB Website or Services, you acknowledge that you assume responsibility for the information you share and your conduct on and off the website.
• Indemnity:You agree to indemnify us in case of any third-party disputes arising from information you disclose to others through the JCB Website or other platforms.
• Severability: If any part of this Privacy Policy is found to be invalid, it will not affect the validity of the remaining clauses.
• Legal Obligations: Data may be disclosed to comply with legal requirements, protect rights, or ensure safety.
• Limitation of Liability: We are not liable for any consequential, incidental, or punitive damages, including loss of profits, revenue, or business, even if we were notified about the potential for such damages.

Grievance Officer:

In compliance with the Information Technology Act, 2000, the Grievance Officer's contact details are:
Name: Muneer Basha
Contact: +91-9958848334,
muneer.basha@jcb.com
Availability: Monday to Saturday, 9:00 am to 6:00 pm IST.
If you have any issues or grievances related to the collection, use, or processing of your information, please contact the Grievance Officer.